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What do I do if I received my order and some products were not delivered?
If you receive your order and the wrong products were included or the order includes fewer products than you ordered, contact us at sales@gofanco.com within 48 hours of receiving the package. The Customer Service Advisory team will initiate an investigation to confirm what was shipped and what is missing. The investigation normally takes up to 5 business days from the time that you report the error. You will be contacted by the Customer Service Advisory team throughout the investigation.